SHIPPING
Confirmation
Once your order is placed you will receive a confirmation email. This will be received on the date of purchase.
The confirmation email will only confirm the that your order has been placed and will not include an estimated time of delivery or a tracking number. A tracking number will only be received at the time of dispatch.
Dispatch
On the day of dispatch, you will receive an email confirming that your order has left our Victorian Warehouse. This email will contain a link to your tracking number.
• Orders can take between 1 – 3 business days to be dispatched.
• Orders are not dispatched over the weekend or Victorian public holidays.
Shipping Methods
Australian Delivery via Australia Post & StarTrack
Standard Shipping - $10 / Free for orders over $99
Expect delivery within 1-5 business days from dispatch.New Zealand Delivery via Australia Post
Standard Shipping - $15 / Free for orders over $200AUD
Expect delivery within 7-10 business days from dispatch.
If you believe you've made a mistake in your shipping address, please contact us ASAP.
If you haven't received your order within a standard amount of time, please email us at sales@brooksfield.com.au.